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What do GE Finance, CitiGroup, Bank of America, Bank of Montreal, TD Canada Trust, Canadian Imperial Bank of Commerce, Merrill Lynch, JP Morgan Chase, Empire Insurance, Penn Mutual, American Express, Bank of New York, Huntington Bank and many other well-recognized financial service institutions have in common?
They have all adopted Six Sigma as their strategy and proven methodology to:
+ Capture and analyze "Voice of the Customer" (VOC)
+ Translate customer requirements into key measures of process effectiveness and efficiency
+ Align all of their organization's energy and focus on meeting and exceeding the customer's expectations
+ Identify gaps or weaknesses in performance and launching disciplined, high-impact process improvement projects
+ Consistently achieving these objectives using powerful Lean Six Sigma tools and methods that are accepted best practises in project methodology today
Click here to read our interview with Joseph Valasquez, Senior Vice President, Bank of America and learn more about their Six Sigma strategy.
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E-Zsigma (Canada) Inc. is Canada's leader in Six Sigma, and over the last decade, has been helping financial and shared services companies raise the bar to meet the challenges of today's highly competitive and global market.
Our comprehensive Lean Six Sigma program for Finance and Shared Services includes:
» Strategic "Voice of the Customer" Assessment and Surveys
» Lean Six Sigma Deployment Planning
» Executive coaching and training
» Six Sigma Black Belt and Green Belt training
» Project coaching
» Project Management
» Lean Six Sigma resources on-demand
» Lean Six Sigma curriculum licensing & Train the Trainer
In addition to dedicated, on-site support, e-Zsigma also provides Open Enrollment training in Toronto, Ottawa and Calgary - a cost-effective and flexible program throughout the calendar year that allows you and your team to access world-class Lean Six Sigma training and trainers: when you need them and where you need them. New classes beginning each month!
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Customer satisfaction, increased revenues, reduced operating costs, higher efficiency and productivity, inspired and motivated workforce, and a shared vision that leverages a common set of tools and methods is what Six Sigma offers and what industry leaders have been leveraging over a decade now.
Meeting critical customer needs. Today, there is no other way to succeed.
For information on Lean Six Sigma and how e-Zsigma (Canada) Inc. can assist you in bringing Six Sigma to your organization, you can:
Phone: 416-571-0121
Email: sales@e-zsigma.com
Submit an on-line inquiry
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